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Privacy Policy

Last updated: March 7, 2026

1. Who We Are

CLIXHOUSE ("we," "us," or "our") is a digital agency that builds websites, applications, and automated messaging solutions — including WhatsApp-based bots — for businesses. Our primary contact email is michael@clixhouse.com.

2. Information We Collect

We may collect the following types of information:

  • Contact information you provide directly: name, email address, phone number, and business name.
  • WhatsApp messages exchanged with our automated bots, including message content, phone number, and timestamps.
  • Usage data collected automatically: pages visited, device type, browser, IP address, and referring URL.
  • Booking and order data when you interact with our client businesses through our platform.

3. How We Use Your Information

  • To provide and operate our services, including WhatsApp bots.
  • To process bookings, orders, or inquiries on behalf of our client businesses.
  • To respond to your messages and support requests.
  • To improve our products, services, and user experience.
  • To comply with legal obligations and enforce our terms of service.

4. Data Sharing

We do not sell your personal data. We may share information with:

  • Client businesses whose services you interact with through our platform (e.g., the restaurant you booked with).
  • Service providers that help us operate (hosting, analytics, payment processing).
  • Meta / WhatsApp as required to deliver messages through the WhatsApp Business Platform.
  • Legal authorities when required by law.

5. Data Retention

We retain personal data only as long as necessary to provide our services or as required by law. WhatsApp message logs are retained for up to 90 days unless a longer period is required for dispute resolution or legal compliance.

6. Your Rights

You have the right to:

  • Access the personal data we hold about you.
  • Request correction or deletion of your data.
  • Withdraw consent for data processing at any time.
  • Object to or restrict processing of your data.

To exercise any of these rights, contact us at michael@clixhouse.com.

7. Data Security

We implement industry-standard security measures to protect your data, including encrypted connections (TLS), secure cloud infrastructure, and access controls. However, no method of transmission over the internet is 100% secure.

8. Cookies and Analytics

Our website may use cookies and analytics tools (such as Vercel Web Analytics) to understand how visitors use our site. These tools collect anonymized usage data and do not track you across other websites.

9. Third-Party Links

Our site and bots may contain links to third-party websites or services. We are not responsible for their privacy practices. We encourage you to review their privacy policies.

10. Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated "Last updated" date.

11. Contact Us

If you have questions about this privacy policy or your data, reach out to us: