Data Deletion - Chambabot

Your Right to Delete

At CLIXHOUSE, we respect your privacy and data ownership. You can request complete deletion of your Chambabot data at any time. This process is:

Complete: All your data will be permanently removed
Irreversible: Deleted data cannot be recovered
Fast: Processed within 24-48 hours

⚠️ Important: Data deletion is permanent. Once deleted, we cannot recover your business records, history, or subscription information. Please export your data before requesting deletion if you want to keep a copy.

How to Delete Your Data

Method 1: Through WhatsApp (Recommended)

Send a message to Chambabot saying: "Delete my account"
Chambabot will ask for confirmation and offer to export your data first
Confirm by typing: "CONFIRM DELETE"
Your data will be deleted within 24 hours

You: Delete my account
Chambi: ⚠️ This will permanently delete all your data. 
        Would you like to export your data first? Type /export
        To confirm deletion, type: CONFIRM DELETE
You: CONFIRM DELETE
Chambi: ✅ Your data deletion request has been processed.

Method 2: By Email

Send an email to privacy@clixhouse.com with:

Subject: "Data Deletion Request - Chambabot"
Your registered WhatsApp phone number
A brief statement requesting data deletion

We'll confirm your request within 48 hours.

What Gets Deleted

When you request data deletion, we remove:

✓ All your business messages and records
✓ Voice message transcriptions
✓ Account information and preferences
✓ Usage statistics and analytics
✓ Billing and subscription data from our systems

                Note: Payment records with Stripe are retained as required by financial regulations, but are dissociated from your Chambabot account.
            

After Deletion

Once your data is deleted:

You'll receive a confirmation message
Your phone number is removed from our systems
You can start fresh anytime by sending a new message to Chambabot
No data from your previous usage will be retained or accessible

Frequently Asked Questions

Can I export my data before deletion?

Yes! We strongly recommend exporting your data first. Just type /export in WhatsApp to get a download link for all your data.

How long does deletion take?

We process deletion requests within 24-48 hours. You'll receive confirmation once complete.

Can I recover deleted data?

No. Deletion is permanent and irreversible. We cannot recover data once it's been deleted.

What if I have an active subscription?

Your subscription will be cancelled and no future charges will occur. No refunds are provided for partial periods.

Need Help?

If you have questions about data deletion or privacy, contact us:

privacy@clixhouse.com